IHG Hotels & Resorts IE | Collect Avios | Aer Lingus

IHG Hotels &amp; Resorts is an international hotel company whose hotels welcome over 150 million guests each year to over 674,000 rooms in more than 5,000 hotels across nearly 100 countries. Our fifteen hotel brands include some of the best-known and most popular in the world including InterContinental® Hotels and Resorts, avid ™ hotels, Crowne Plaza® Hotels and Resorts, Hotel Indigo®, EVEN® Hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resorts®, HUALUXE® Hotels and Resorts , Kimpton® Hotels &amp; Restaurants, Regent® Hotels &amp; Resorts, Staybridge Suites®, voco ™ and Candlewood Suites®.

Why we love IHG Hotels & Resorts IE

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IHG Hotels & Resorts IE

IHG Hotels & Resorts IE | Collect Avios

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<li>IHG Hotels &amp; Resorts will not entertain missing claims queries. Enquiries on tracked bookings can only be investigated after your booking (stay) is complete.</li>
<li>Customers will only be rewarded when their stay is completed at the booked hotel.</li>
<li>Rewards are only available for IHG Hotels &amp; Resorts room rates (any costs incurred outside of room for example dinner, parking or room service aren&#39;t eligible for rewards). </li>
<li>Specialty negotiated rates such as IHG Friends &amp; Family or discounted group or corporate bookings are not eligible for Rewards. </li>
<li>Rooms booked and paid for by IHG Rewards Points are not eligible for rewards. </li>
<li>Rewards are not available on any bookings for Six Senses properties, Mr &amp; Mrs Smith properties and Kimpton properties in USA.</li>
<li>Rewards are not available on the following properties: Holiday Inn Salisbury-Stonehenge, the following Holiday Inn Express locations: Portsmouth Gunwharf Quays, Annapolis East-Kent Island or Guelph, Staybridge Suites Chesapeake Virginia Beach &amp; Crowne Plaza Danang </li>
<li>Rewards may be declined if you apply an additional discount that reduces your overall purchase price, e.g Voucher codes, student discount, staff discount</li>
<li>Rewards are not available for any bookings made with a gift card or the purchase of online gift cards</li>
<li>Rewards are also not available if your purchase is not fully completed online</li>
<li>Bookings will track with Rewards based on the booking value. The booking value is subject to change post checkout. Rewards will be confirmed on average 6 weeks after the stay is completed.</li>
<li>Rewards are tracked for booking one room only. Please make separate bookings if you wish to book multiple rooms to ensure correct tracking. If your booking for multiple rooms tracks at one-room rate, you may submit a query after your stay is completed.</li>
<li>IHG Hotels &amp; Resorts calculates Rewards excluding VAT, delivery and any other charges.</li>
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Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).

Avios Rates

What you need to know

Online

Except as otherwise specified in these Terms and Conditions any capitalised terms will have the meanings given to them in the Scheme Terms and Conditions
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<li>These terms and conditions are additional to the Terms and Conditions of the Scheme.
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<li>The AerClub eStore Website (the &quot;Website&quot;) is operated by Avios Group (AGL) Ltd trading as Avios, of Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered office number 2260073. VAT registered no. 512566754. Avios
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<li>By accessing or using the Website you agree to be bound by these Terms and Conditions, as they may be amended from time to time, and any additional or alternative terms, conditions, rules and policies in connection with the Website which are communicated to you. Please note that these Terms and Conditions may be updated from time to time. These Terms and Conditions contain legal obligations; please read them carefully.
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<li>The intellectual property in all text, design, graphics and other material and the selection or arrangement and &#39;look and feel&#39; of such material in this website is owned by us and/or our respective licensors.
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<li>All trademarks, copyright, database rights and other intellectual property rights in the materials on this Website (as well as the organisation and layout of this Website) together with the underlying software code are owned either directly by Us or by Our licensors. Without Our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this Website or the underlying software code whether in whole or in part. However, the contents of this Website may be downloaded, printed or copied for your personal non-commercial use. Avios will not be awarded on the purchase of gift vouchers, which for avoidance of doubt includes gift cards, gift certificates or on VAT and delivery charges.
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<li>We may collect information on your activity on this Website through monitoring your navigation and use of tools and functions available on the Website. This information enables us to analyse use of the Website and is used to enhance the structure of the Website. In addition, we will collect and use information about you as set out in in our Privacy Policy.
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<li>Any dealings you may enter into with any third parties, including any merchants or advertisers referred to, listed or linked to the Website will be solely between you and such third parties, including any transactions for the purchase of goods or services from such third parties. All such dealings will be subject to the merchant’s terms and conditions, and privacy policies, applicable to such transactions.
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<li>We are not responsible for any charges you or any user of your Membership incurs as a result of dealings with any merchants or other third parties referred to, listed or linked to on, the Website. Further, you accept responsibility for ensuring compliance with all applicable laws in connection with any such transactions. You agree that we shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, any such dealings or transactions including, without limitation, any returns, refunds, or any product liability claims.
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<li>Although reasonable efforts are used to ensure that the website is current, no assurance is given that the information about items of merchandise displayed on the website is completely accurate in terms of price, availability or description. We reserve the right to change or withdraw stores featured on the Avios e-store
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<li>We may make improvements or changes to the information, services, products and other materials on this Website, or terminate this Website, at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this Website. Accordingly, your continued access or use of this Website is deemed to be your acceptance of the modified Terms and Conditions.
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<li>The Website search option offers access to numerous third party web pages and content available over the Internet. We generally exercise no control over such third party content, web pages, or sites. It is your responsibility to review and evaluate any such content, and that any and all risk associated with the use of, or reliance on, such content rests with you. You agree that we will not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your use of any third party Internet websites.
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<li>In the event of any inconsistency between the Scheme Terms and Conditions and these Terms and Conditions, the Scheme Terms and Conditions will prevail. AerClub eStore - online shopping:
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<li>Avios will only be awarded on purchases made with retailers featured on the Website Online Shopping pages when clicked through to from the Website. We reserve the right to change or withdraw retailers featured on the AerClub eStore at any time.
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<li>Avios will only be awarded on transactions completed online. We will not be held responsible for incomplete transactions due to failure of their or the individual retailers websites.
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<li>If coupon/voucher codes that are not listed on our eStore website are used, the transaction will be invalidated from earning Avios.
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<li>If gift cards, gift certificates or any other similar cash equivalents are used on a purchase the transaction will be invalidated from earning Avios.
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<li>Any claim for missing Avios must be made to us within 90 days of your purchase. We resolve all claims at our sole discretion. No untracked transactions will be accepted for food retailers on eStore. All missing Avios claims must be made using the missing Avios form in &#39;My eStore&#39; which can be found <a href="https://estore.aerlingus.com/my-estore/missing-avios">here</a>. 
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<li>Bonus Avios will be awarded only on qualifying transactions, any bonus Avios will be credited at the same time as the Avios for the transaction the bonus is related to. The first time shopper bonus only applies to customers who have not previously made a transaction using eStore, it will not be given to customers who have made a previous transaction that was cancelled or in any other scenario.
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In-store offers
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<li>Avios will only be awarded on purchases made with retailers featured on the In-store Offers shopping pages of the site after you have registered valid payment card(s) and made qualifying purchases with the registered payment card(s) at the participating merchant (in line with the specific offer Purchase Conditions which will be displayed on the In-store Offers shopping page).
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<li>Only payment cards that were issued in the UK, US or Ireland are certain to be registered to track purchases. If your card was issued in any country other than the UK, US or Ireland, we cannot guarantee that your card will be registered or your transactions tracked.
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<li>Unless otherwise stated, Avios will not be awarded for purchases made online with qualifying In-Store Offer retailers.
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<li>It takes up to 24 hours for each payment card to be fully registered for Avios awarding with qualifying In-store retailers.
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<li>No Avios will be awarded for purchases made using payment card(s) that were first registered on the Website less than 24 hours prior to the time of the purchase.
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<li>No Avios will be awarded for purchases made using Wallet providers including PayPal and YoYo Wallet, or Retailer store cards and cards not bearing the Amex, Visa or MasterCard/Maestro symbols.
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<li>We reserve the right to change or withdraw retailers and offers featured on the In-store Offers pages at any time.
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<li>We reserve the right to remove Avios from your account if you return part or all of your In-store purchase.
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<li>If you register payment card(s) that have previously been registered on the Site with another Website for a similar purpose, this may exclude the same card collecting Avios, irrespective of whether the retailers appear on another Website.
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<li>If we believe that any form of Misconduct has occurred we may not award or may remove any Avios from your account.
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<li>Most purchases will appear within your account as “pending” within 10 days, and awarded within 45 days. If your transaction is not visible within 20 days, please fill out our Missing Avios form. Missing Avios claims must be made within 90 days of your initial purchase date.
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</ol>
Aer Lingus Black Friday and Christmas campaign
• The offer is available to all AerClub customers • Customers will receive 50% bonus Avios on any qualifying transaction they make via ‘Collect Online’ merchants through the Aer Lingus eStore (<a href="http://www.estore.aerlingus.com">www.estore.aerlingus.com</a>) or ‘Shopping Online’ merchants via the AerClub Rewards app. • Categories excluded: Travel, utilities and telecoms, banking and insurance plus the following merchants: The Bicester Collection and Avios for Thoughts. • Bonus Avios will be calculated based on the Avios earn associated with any qualifying transaction. • A qualifying transaction is where at least one Avios is earned from a single transaction excluding shipping, handling and VAT. Check ‘My Account’ on eStore or the ‘Account’ tab on the AerClub Rewards app for the registered transaction amount. • Bonus Avios will be credited to your account in a separate transaction, once the qualifying transaction has been approved. Any bonus Avios will be awarded within the same timeframe as the standard Avios. • We reserve the right to remove Avios (including Bonus Avios) on purchases that are subsequently refunded, cancelled or if we suspect fraud. • Offer starts at 00:01 (GMT) 11 Nov 2024. • Offer ends at 23:59 (GMT) 29 Dec 2024. • Offer is only available in Ireland and the United Kingdom. • Missing Avios queries can be raised by visiting <a href="https://estore.aerlingus.com/en-IE/my-">https://estore.aerlingus.com/en-IE/my-</a> account/missing-avios • Avios are issued and redeemed in accordance with Aer Lingus terms and conditions, visit <a href="http://www.aerlingus.com/aerclub/about-aerclub/aerclub-terms-and-conditions">www.aerlingus.com/aerclub/about-aerclub/aerclub-terms-and-conditions</a> for further details.

Collect Avios online with IHG Hotels & Resorts IE

What you need to know

Why we love IHG Hotels & Resorts IE

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