Purchase Conditions

Your Avios will be awarded 90-120 days after you have completed your stay

Using coupon or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate.This includes staff discount, student discounts and coupons which automatically populate in your basket at checkout.

Rewards are only given on hotel bookings. Multiple bookings for the same hotel stay will not be rewarded nor when bookings are deemed to be not genuine personal customers' bookings. A valid email address and credit card are required when making a booking. Rewards are not given on bookings made with a basic rate, when an early payment benefit has been received, corporate rates, or on any taxes, service fees, VAT or other hotel facility costs (including restaurant and spa).

Rewards will not be approved until 90-120 days after you have completed your stay.

Queries can only be investigated after your booking (stay) is complete.

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Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).

About

Booking.com is the world leader in booking hotel and other accommodations online. It guarantees the best prices for any type of property – from small independents to five-star luxury.
Guests can access the Booking.com website anytime, anywhere from their desktops, mobile phones and tablet devices, and they don’t pay booking fees – ever.

The Booking.com website is available in 43 languages, Truly international, Booking.com is available in 43 languages and offers more than 28 million reported accommodation listings, including over 6.2 million homes, apartments, and other unique places to stay. Wherever you want to go and whatever you want to do.
It features over 100M reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 20,000 dedicated employees in over 184 offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.

Booking.com, part of the Booking Holdings (Nasdaq: BKNG), owns and operates Booking.com, the world leader in booking accommodation online.
Each day, over 1.550.000 room nights are reserved on Booking.com.

Established in 1996, Booking.com B.V. guarantees the best prices for every type of property, from small, family-run bed and breakfasts to executive apartments and five-star luxury suites.

What Booking.com Offers
Incredible Selection
Whether you want to stay in a chic city apartment, a luxury beach resort, or a cozy B&B in the countryside, Booking.com gives you amazing diversity and variety of choice – all in one place.

Low Rates
Booking.com guarantees to offer you the best available rates. And with our promise to price match, you can rest assured that you’re always getting a great deal.

Instant Confirmation
At Booking.com, every reservation is instantly confirmed. When you find your perfect stay, a few clicks are all it takes.

No Reservation Fees
We don’t charge you any booking fees or add any administrative charges. And in many cases, your booking can be canceled free of charge.

Secure Booking
We facilitate hundreds of thousands of transactions every day through our secure platform and work to the highest standards to guarantee your privacy. For more details, check our Privacy Statement.

24/7 Support
Whether you’ve just booked or are already enjoying your trip, our Customer Experience Team is available around the clock to answer your questions and advocate on your behalf in more than 40 languages. Make sure to check out our FAQs for travelers.